Privacy Policy
Last updated: 4 September 2026
SP Electrical respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and protect your information when you contact us or use our website.
Information we collect
We may collect the following information when you complete our contact form, email us or contact us by telephone:
● Your name
● Email address
● Telephone number
● Postcode or address
● Details of the electrical services you require
● Any other information you provide within your enquiry
Our website may also collect limited technical information, such as your IP address, browser type and information about how the website is used.
How we use your information
We use your personal information to:
● Respond to enquiries and provide quotations
● Arrange and carry out electrical work
● Contact you regarding appointments or ongoing work
● Produce invoices, certificates and other necessary documentation
● Maintain business, accounting and legal records
● Improve our website and services
We will not sell your personal information or share it for unrelated marketing purposes.
Our lawful basis
We process your information where it is necessary to respond to your enquiry, provide a quotation or perform a contract with you. We may also process information to meet our legal obligations or for our legitimate business interests.
Sharing your information
We may share relevant information with trusted service providers where necessary to operate our business, complete your work or comply with the law. This may include our website provider, accountant, certification scheme providers, software providers or relevant authorities.
Our website is hosted by Squarespace. Google reCAPTCHA may also process limited technical information to protect our contact form from spam and misuse.
How long we keep your information
General enquiries that do not lead to work will normally be retained for no longer than two years. Customer, job, certification, invoice and accounting records may be kept for up to six years, or longer where required by law.
Cookies
Our website may use essential cookies to function correctly and limited analytics cookies to help us understand how the website is used. You can control non-essential cookies through the cookie banner or your browser settings.
Keeping your information secure
We take reasonable measures to protect your personal information against loss, misuse, unauthorised access or disclosure.
Your rights
Under UK data-protection law, you may have the right to:
● Request a copy of your personal information
● Ask us to correct inaccurate information
● Ask us to delete your information in certain circumstances
● Restrict or object to how your information is used
● Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Contact us
SP Electrical
Email: Sam@spelectrical.co.uk
Telephone: 01268 944206
Mobile: 07961 336221
If you are unhappy with how we handle your personal information, you may also complain to the Information Commissioner’s Office at www.ico.org.uk.